We help med spa and service business owners increase revenue, improve team performance and build the systems that make growth predictable, from pricing and marketing to staff training and operations.
Growth scorecardThis quarter
Team performance74%
Revenue strategy58%
Marketing and growth66%
Client retention81%
Top 3 priorities
Without the right systems, growth gets stressful and unpredictable. Consulting fixes the system, not just the symptoms.
01Leads come in waves instead of every week
02First appointments don't turn into treatment plans
03The team feels unsure presenting treatments and prices
04Pricing leaves money on the table
05Marketing results are hard to predict
06There's no clear plan for the next 12 months
Team training and performance
Your team should feel confident guiding clients from first appointment to treatment plan.
Revenue and business strategy
We look at how your business runs and find where profit and efficiency are being lost.
Client retention
Long-term growth comes from clients who keep coming back.
Discovery
We review your business, find the challenges and uncover the biggest opportunities.
Strategy
A clear plan across marketing, operations, pricing and team performance.
Implementation
We guide your team through the training, systems and changes.
Optimization
Regular strategy calls and performance reviews keep improving the results.
A good fit if you
Ian
Business Consulting, Filia Digital
Ian leads our consulting work, helping owners fix the parts of the business that marketing alone can't: pricing, team performance and operations.
Talk to Ian→Yes. You can work with us on consulting alone, or pair it with our marketing services so strategy and execution stay connected. Many clients start with consulting and add marketing once the plan is clear.
Yes. Most of our consulting clients are med spas and clinics, but the same approach works for any business that books appointments, calls or estimates.
After the strategy is set, we meet regularly for strategy calls and performance reviews. We guide your team through each change and adjust the plan as the numbers come in.
Yes. We build sales scripts for calls and texts and train your team on turning first appointments into treatment plans. The goal is a team that feels confident, not scripted.
Book a free discovery call. We'll map out what your business needs, with no pressure and no long pitch.
Book a discovery call→What happens on the call